Privacy Policy & Terms of Use

A LA MODE PIES LLC

PRIVACY POLICY & TERMS OF USE

This website (http://www.alamodeseattle.com/) is owned and operated by A la Mode Pies LLC (“A la Mode Pies” or just “we”). By using this website, you agree to all of the terms contained in the following privacy policy and terms of use.

PRIVACY POLICY

Last revised: April 16, 2010
A la Mode Pies LLC respects the privacy of our customers and (hopefully!) future customers. This privacy policy explains how we collect and use information in connection with our website. We may change the terms of this policy. If we do, we will update the “Last revised” date, up above.

Information Collection
When you visit the A la Mode Pies site, our servers automatically log certain types of non-personally identifiable information. These include the identity of the website that referred you to us, your IP address, your browser type and language, and the time that you access the site. Our servers also log navigational information, including pages viewed, links clicked on, and other actions taken in connection with the site. We use this information in the aggregate to understand how people reach our site and what they do once they get here. None of the information we collect automatically is connected to personally identifiable information that you provide to us.
We also collect personally identifiable information. Personally identifiable information is collected when you:

  • Create an account;
  • Place an order;
  • Sign up to be notified of news, events, and offerings;
  • Participate in a survey;
  • Submit a recipe as part of a contest; and
  • Contact us using a form on our website or via email.

You may always choose not to provide personally identifiable information to us, but if you so choose, we won’t be able to provide you with all of our services.

Cookies
As with most websites, A la Mode Pies utilizes “cookies” – small files that our software places on your computer to help identify you. Cookies enable us to capture and remember certain pieces of information. We use cookies to improve your browsing and shopping experience. For example, cookies allow us to recognize you when you return to our site, they allow us to track your order as you move through the site, and they allow us to reduce the amount of information you have to input during the order process. You may prevent us from installing cookies by changing your browser settings, but if you do so, some functions of our site may not work properly. If you don’t like cookies, but you do like pies, you can still order from us. Just pick up a phone and give us a call.

Information Use
A la Mode Pies uses your personal information to:

  • Create and manage your account;
  • Process your orders;
  • Improve our site and personalize your use of our site;
  • Provide customer service;
  • Administer contests and promotions;
  • Communicate with you about your account and your orders; and
  • Inform you of news, events, offerings and promotions.

Information Sharing and Disclosure
We do not sell or rent your personally identifiable information to any third party. However, we may disclose personally identifiable information about you in the following circumstances:

  • When necessary to provide a service you have requested (e.g., we may provide your address to a shipping company in order to ship something to you; we may provide your email address to a third-party service provider who sends offers and newsletters on our behalf, provided you authorized us to send those types of communications to you);
  • When we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, or that of others (in such cases, A la Mode Pies will attempt to contact you and allow you an opportunity to object to this disclosure, but sometimes this is not practicable or allowed by law enforcement); and
  • When you give us permission.

Third Party Links
The A la Mode Pies site contains links to some third party websites. It probably goes without saying, but these third party sites have their own separate and independent privacy policies and practices. We have nothing to do with those. So, we make no representations about the policies and practices of third party sites, and we assume no responsibility for the content, privacy policies or practices of those sites. When you leave the A la Mode Pies site and enter another website, you should read the privacy policy of the other website to learn how the operator of that site collects and uses your information. We’re sure that their policies make for riveting reading!

Communications
If we have some exciting news, or a super-special new pie, we want to let you know as soon as possible. That’s why we let you choose to receive emails from us. You may choose to receive our emails via the “Stay Connected” form on our website, during the account creation process or by changing the preferences in your account settings. We don’t want to send you these announcements if you don’t want to receive them. Therefore, we won’t send them to you unless you give us permission to do so. And, if you previously elected to receive such communications, but changed your mind, no problem. You may opt-out by using the link provided in each email, by changing the preferences in your account settings, or simply by sending us an email requesting to opt-out of future communications.
If you have any questions regarding this privacy policy, you may contact us here.

TERMS OF USE

A la Mode Pies LLC grants you a revocable, non-exclusive and non-transferable license to use the website as forth in these terms of use. By using the A la Mode Pies site, you acknowledge and agree that your use of the site is at your own risk. A la Mode Pies is not liable for any damages related to your use of the site or your inability to access or use the site.

In certain areas of the A la Mode Pies site you may have the ability to post comments or submit materials. You agree not to post comments or submit materials that violate or infringe upon the rights of others, which are unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, indecent or otherwise objectionable, or which encourage conduct constituting a criminal offense, give rise to civil liability or otherwise violate any law. We reserve the right to prohibit your ability to post comments and the right to remove comments which, in our sole opinion, we deem inappropriate. We further reserve the right to prohibit your use of the A la Mode Pies website and/or cancel your A la Mode Pies account at any time, and for any reason. We hope it never comes to that, and we doubt it will, but now you know.

Our website allows you to submit recipes to us which we may choose to feature on the site. If you submit a recipe, you acknowledge that you are not entitled to any compensation from A la Mode Pies for such submission, other than a ten dollar ($10) discount on a future purchase. Further, by submitting a recipe, you grant to A la Mode Pies the right to publish the recipe on the A la Mode Pies site, along with your name and any other materials you submit with the recipe. You release all intellectual property and other proprietary rights in the recipe or materials, and waive all rights of publicity in connection with your submission. In other words, if you don’t want the fame and notoriety that will inevitably come after being featured on our site, don’t send us your recipe.

We make every effort to ensure that the information on the A la Mode Pies website is current, accurate and complete. Of course, we sometimes make mistakes. Actually, we don’t make mistakes, our website guy does, but that’s neither here nor there. What is important to know is, we make no representations or warranties, express or implied, regarding the accuracy of information on the site. Any inaccuracies, incomplete information or typographical errors are unintended. We reserve the right to change the information on the site at any time, without prior notice. Please note that, because each of our pies is handmade, the pies you actually receive may not match exactly the images shown on the A la Mode Pies site. But they will still be beautiful and delicious. We promise.

The A la Mode Pies website contains copyrighted material, including without limitation, text, photos, graphics, interactive features and the code underlying the site, all of which is the sole property of A la Mode Pies LLC. You may not copy, publish, transmit, distribute, modify, create derivative works from, or otherwise exploit the site or its contents. A la Mode Pies is a trademark of A la Mode Pies LLC. All other trademarks, logos, and company names are the property of their respective owners. If you’ve read this far, and you still have questions, you may contact us here.

Cancellations

Any order cancellations must be notified 24 hours before the delivery time, or you will be charged for the order.